Shipping policy

📦 Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

🚚 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped to the address provided at checkout.

🌍 Shipping Rates & Delivery Time

Shipping costs and delivery times are calculated at checkout based on your location.

Estimated delivery times:

Local Shipping: 3–7 business days

International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

📍 Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment in real-time.

⚠️ Delays

We are not responsible for delays caused by:

Courier issues

Customs clearance (for international orders)

Incorrect shipping information provided by the customer

❌ Incorrect Address

If you provide an incorrect or incomplete address, your order may be delayed or returned.
Please double-check your shipping details before placing your order.

📦 Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 3 days of delivery.
We will work with the shipping carrier to resolve the issue as quickly as possible.

🌐 International Shipping

For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.

📞 Contact Us

If you have any questions about your order or shipping, please contact us at:
Email: engrenamul5@gmail.com